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Subscribed?

Postby Imnotcassie » Wed Feb 01, 2017 11:39 am

So the other day I subscribed to a coupe of forums and topics. According to FAQ, I am supposed to get an alert via my method of choice. The only contact info listed in my Member Profile is an email address, I assumed this would be my method of choice and I would receive an email that there has been activity. Well, there has been activity but no alerts. What am I doing wrong?
-Cassandra
BSJ Trail Director 2018
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Re: Subscribed?

Postby RalphTomaccio » Wed Feb 01, 2017 12:13 pm

Hi Cassandra,

I have this same issue and it seems to be universal. This is the response I received:

" . . . notifications seem to be broken. Sometimes they work and sometimes they don't. We can't figure it out."

You just have to get into the habit of looking in the blue header where it says "( x new messages).
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Re: Subscribed?

Postby Eric » Wed Feb 01, 2017 12:14 pm

Imnotcassie wrote: . . . What am I doing wrong?
Probably nothing. Notifications seem to be sporadic. Some people get them, some don't. Some people even claim to get them even though they have not subscribed. So far, nobody can figure out why. There is hope that a forum software upgrade that is supposed to happen soon will solve the problem.
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Re: Subscribed?

Postby Imnotcassie » Wed Feb 01, 2017 1:06 pm

*phew* Not me then. Thanks Guys.
-Cassandra
BSJ Trail Director 2018
Imnotcassie
 
Posts: 34
Joined: Fri Jan 20, 2017 2:44 pm


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